Cancellation Policy

NOTE: Event fees must be paid prior to the course date or registrant will be denied admittance to the event. Registration will be confirmed within 2 workdays of receipt. Cancellation must be received in writing by letter or fax within 8 workdays prior to the course date, and the PSG office will confirm cancellation of registration. A processing fee of $25 (+TAX as of July 1, 2010) will be levied. We regret no cancellations will be accepted 7 workdays prior to the course date. If you fail to attend the course for which you're registered, full course fees will be charged. Transfer of your registration to another member of your company will be allowed so long as notification is received in writing by the PSG Office within 3 work days of the course date. Non-members substituting for members must pay the difference in course fees. PSG reserves the right to modify the material or instructors without notice or to cancel an event. If the event must be cancelled, registrants will be notified as soon as possible and will receive a full refund of fees paid. PSG cannot be responsible for discount airfare penalties or other costs incurred due to a cancellation.